this post was submitted on 14 Jul 2023
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My computer crashed recently, and I had to reinstall everything. Since then, I could not have anything above 720p anywhere besides playing directly on the computer that runs plex.

It looks like the maximum rate is 2 Mbps regardless of the original format.

I my install is pretty much the same as before.

I run plex as a docker container on Kubuntu.

CPU : I5-4590

GPU : GeForce 1030

I installed the Nvidia toolbox for docker as well, and everything should be good

I tried activating, deactivating HW transcoding, playing with the transcoding speed option, disabled the iGPU to use only the 1030, but nothing seems to make any difference.

I first thought it was a certain format, but it seems to affect everything. I tried to optimize a file by encoding it with the plex option, but the issue stays.

I thought about a network limitation, but nothing is supposed to have changed.

I'm kind of clueless now on what to do next

Any idea on where to look?

Edit2:

Solved!

I unchecked the "use relay" option, and that fixed it.

I still have issues with certain clients, but that's another problem.

I found it odd that everything defaulted to relay when it could have direct play with certain clients.

Thank you for the help!

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[–] provomeister@lemmy.ca 3 points 1 year ago

I had something similar happen when my Plex server was playing indirectly. It was a port forwarding issue.

https://support.plex.tv/articles/200289506-remote-access/