this post was submitted on 14 May 2024
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[–] cyd@lemmy.world 84 points 6 months ago (1 children)

Sympathies to whoever it was at the pension fund that had to work with Google's "customer service".

[–] blackfire@lemmy.world 42 points 6 months ago (3 children)

I bet the support was like nah thats not possible we're Google. And then they looked into it and their world crashed down around them

[–] IsThisAnAI@lemmy.world 13 points 6 months ago

Customer support when you are a paying customer is great.

[–] maynarkh@feddit.nl 12 points 6 months ago

If you work customer support at a megacorp, you will be the least surprised person that this happened. I bet the person answered the phone with a mental attitude between "what did we fuck up this time" and "how is this a job or a company that is useful to society".

[–] Wispy2891@lemmy.world 4 points 6 months ago (1 children)

Customer support at Google? Most you can get is a chat with a bot that doesn't recognize your account because it has been deleted

[–] mark3748@sh.itjust.works 3 points 6 months ago

When you pay a lot, the support is a lot better…