this post was submitted on 14 May 2024
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[–] MrNesser@lemmy.world 14 points 6 months ago (6 children)

Now I'm wondering if they can recover this from a backup or archive OR if that's going to be an awkward call to their insurance company.

[–] breakingcups@lemmy.world 64 points 6 months ago (2 children)

Well, if you bothered reading into the second paragraph, you'd have more info:

UniSuper had a backup account with another cloud provider, and service was restored May 2.

So Google doesn't keep (unpaid) backups for it's clients, and the ones UniSuper paid for were deleted along with everything else.

[–] MrNesser@lemmy.world 11 points 6 months ago (1 children)

Reading an article ! How dare you sir !

[–] nogooduser@lemmy.world 4 points 6 months ago

Ain’t nobody got time for that!

[–] clutchtwopointzero@lemmy.world 6 points 6 months ago

Amazing how Google doesn't get product management right

[–] Rhaedas@fedia.io 11 points 6 months ago

Or a panicked call from their insurance company. "You have a backup, right???"

[–] TachyonTele@lemm.ee 5 points 6 months ago (1 children)

It was restored a week ago. All it did was prevent people from logging into their accounts for a few days.

[–] halcyoncmdr@lemmy.world 48 points 6 months ago

Only because they restored from a separate backup with a different provider, not Google restoring a backup.

[–] pHr34kY@lemmy.world 4 points 6 months ago

They're already back online, and they managed to do it without missing a pension payment.

[–] modus@lemmy.world 2 points 6 months ago

From the article, "UniSuper had a backup account with another cloud provider, and service was restored May 2."