this post was submitted on 08 May 2024
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[–] jadero@lemmy.ca 38 points 6 months ago

An interesting contrast here. Air Canada is forced to honour an erroneous committment made by its service department. Government of Canada is not forced to honour a committment made by its service department.

I could understand it if the error was discovered and acted upon in a reasonable time, but over 30 years? That's just not acceptable.