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this post was submitted on 05 May 2024
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Helldivers 2
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Arrowhead made the deal with Sony to have them handle publishing (customer support, server infrastructure, etc) while Arrowhead gets to focus on developing the game. Part of this deal was a requirement for players to have/use a PSN account.
Arrowheads CEO knew of this requirement at least 6 months prior to release (by his own admission) but bypassed it temporarily to get the game out.
At the same time, Sony as the publisher allowed the game to be sold in regions that don't support the PSN network; meaning players/customers in those regions are now locked out of the game they've purchased. Sony could relax this requirement, even just limited to those that purchased before the requirement was enforced, but so far they have not.
It was Arrowheads decision to disable/not implement the PSN integration, despite knowing well in advance of release it would be required to fulfill their contractual obligations.
It was also Arrowheads decision to partner with Sony, while knowing the terms of that agreement included a requirement to implement PSN integration.
No, I'm not.
I'm also not saying Arrowhead is entirely responsible for the situation.
As I stated above; Sony, as the publisher, was responsible for allowing sales in regions they could not service.
Sony could also relax their requirements, but despite our distaste, aren't obliged to.
Arrowhead is not faultless either. They created a partnership, signed an agreement and did not follow through with their side of said agreement. They should have had PSN integration working before release, but they didn't.
Sony isn't the 'bad guy' for wanting what was agreed to. Though they should have been more diligent on the distribution end. (and should 100% be responsible for refunds in regions they can't service).
Sony can't just decide solely at their digression which games require PSN integration and which ones don't. That is a joint decision between the developer of the game and Sony.
Sony can't just walk into Coffe Stains office for example and demand all players of Goat Simulator now require a PSN account; Coffee Stain would have to decide to agree to that.
Arrowhead didn't have to agree to it, but they did. Now they have to deal with the consequences of that decision.
No they didn't. They could have negotiated different terms, gone to a different publisher, became their own publisher.
This is the route they decided to take. I'm sure there were plenty of other factors tied to that decision, but it was still entirely their decision to make.
That would be because agreeing to allow something, is a decision.
A partnership with Sony and the terms that come with that were not forced upon Arrowhead, they decided to agree to it. Plain and simple.