this post was submitted on 09 Jul 2023
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What responsibility do Canadian airlines have to passengers as the summer travel season gets in full swing? What are your rights as a traveller? Here's what you need to know.

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[–] AshDene@kbin.social 4 points 1 year ago* (last edited 1 year ago) (1 children)

We should really amend the law to be "and if they incorrectly deny a claim they have to pay 10 times more". Enough to make it cost more than it's worth if they do it intentionally, not enough to bankrupt them...

[–] phx@lemmy.ca 1 points 1 year ago

A penalty at least. It might help all these cases backing up the system if there was a disincentive to doing so