this post was submitted on 07 Jun 2023
13 points (100.0% liked)

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Customer Ratings Have Become Meaningless. ‘People Hand Out 5 Stars Like It’s Candy.’ (www.wsj.com)
submitted 1 year ago by ray@lemmy.ml to c/socialism@lemmy.ml
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[–] Valmond@lemmy.ml 9 points 1 year ago (1 children)

Companies also thinks 8/10 is so bad they punish the workers for it...

[–] madjo@kbin.social 1 points 1 year ago

And customers are savvy to this. So they adjust their ratings. Also, fuck those companies.