this post was submitted on 25 Mar 2024
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What's the worst job you've ever had? What made it bad and how long did you last?

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[–] corsicanguppy@lemmy.ca 3 points 7 months ago (6 children)

got yelled at a lot too, be nice to people who call they likely don’t want to call you any more than you want to receive the call

  1. comma splice
  2. I hate being mean or obtuse to callers using my phone to sell me things or defraud me too. I'll bet the humanity on the other end eventually caused you to change jobs too -- because the seediness was a known quantity at the start but being in the line of return fire was definitely the catalyst. This is the goal.
[–] filtoid@lemmy.ml 3 points 7 months ago (4 children)

In respect to 1) you're absolutely correct, that should be two sentences and not the horrible run-on that I created.

In response to 2), yes I can understand being wary of spam callers, there weren't nearly as many 15 years ago when I was doing the job. It was targeted research, so people who'd opted in to being contacted for marketing purposes ("how is your new toaster working out for you") or local authority requests for comment ("are you happy with the new park that opened").

I've had some real howlers the other way though (with actual scammers) so I understand the frustration, one woman who was obviously a spam PPE caller yelled at me "don't you like money!" after I had politely declined,and there's no dealing with that. In the end the easiest thing to do and a definite improvement on being nasty, is just hang up, in my opinion.

[–] SkippingRelax@lemmy.world 1 points 7 months ago (1 children)

I've had some real howlers the other way though (with actual scammers) so I understand the frustration, one woman who was obviously a spam PPE caller yelled at me "don't you like money!" after I had politely declined,and there's no dealing with that.

If I can, I keep them on the phone until they hung up on me frustrated. More often than not I can, I used to wfh and be able, in between meetings, to keep them going for a while, while doing my actual work. "Can you spell that url again? No it says page not found" or "of course I want a refund for that iPhone, what do I need to do". All while typing my work emails, chatting with colleagues or working on a slide deck. Nowadays I'm looking after young babies full time. So even easier to apologise for the background noise and ask them to repeat their whole spiel for a fourth time.

[–] filtoid@lemmy.ml 1 points 7 months ago

That's fair. It seems there's a good scene in recording Scam Baiting antics and putting it on You Tube too.

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