I am not talking about just cranking out extra widgets or whatever. I'm talking about looking for problems and taking steps to resolve them before they escalate into something worse instead of just leaving it for someone else to do, I'm talking about taking time to answer questions for my coworkers so they don't waste an hour trying to figure things out on their own, I'm talking about collecting data on issues we're having so that when I take it to the boss I have numbers to back up what I'm saying instead of just generic bitching about the job so that they will actually take it into account and look for solutions.