this post was submitted on 13 Feb 2024
9 points (90.9% liked)

Meta

733 readers
2 users here now

Yhteisö instanssia koskeville tiedotuksille, palautteelle, metakeskustelulle ja avulle. Katso myös UKK!

Community for announcements regarding the instance, feedback, meta discussion and help. Check the FAQ also!

Users needing support can also come to our Matrix Space.

Tukea tarvitsevat käyttäjät voivat myös tulla Matrix-tilaamme.

founded 3 years ago
MODERATORS
 

cross-posted from: https://sopuli.xyz/post/9076220

I posted this thread on jlai.lu. I got no replies as far as I could see from sopuli -- no notifications, and when I enter that thread there are still zero replies. But when I visit the thread on the hosting instance, I see a reply. This behavior is the same as if I were blocking that community -- but I am not.

When I search in sopuli for the direct link to the comment, the search finds it. And then I was able to forcibly interact with the comment.

I have to wonder how often someone replies to me and I have no idea because the response is hidden from me. This is a serious bug. Wholly unacceptable for a platform designed specifically for communication.

update 1 (another occurrence)


Here’s another thread with the same issue. Zero replies when I visit that thread mirror within sopuli, but 3 replies when visiting direct. I was disappointed that high-effort post got no replies. Now 2 months later I see there actually were replies. I will search those comment URLs perhaps in a couple days to interact. But I’ll hold off in case someone wants to investigate (because I think the act of searching those URLs results in copying the comments which could interfere with the investigation).

update 2 (subscription relevancy)


I was asked if I am subscribed to the community. Good question! The answer is no, so there’s a clue. Perhaps mentions do not trigger notifications if no one on the instance of the mentioned account is subscribed to the community. This could be the root cause of the bug.

you are viewing a single comment's thread
view the rest of the comments
[–] freedomPusher@sopuli.xyz 1 points 9 months ago* (last edited 9 months ago)

Ah, I only knew about the 3 comments. The thread has grown since then. The two comments you do not see are due to no one on sopuli pulling them in. I think if anyone on Sopuli searches the URLs of the two comments, they will be copied onto sopuli and then everyone on sopuli will see them.

@Camus@jlai.lu raises a good point. I am not subscribed to the community. And probably no one on Sopuli is subscribed to it. Apparently the side-effect is that mentions fail to generate notifications. Assuming that theory is correct, it’s still a bug nonetheless.

/cc @benjhm@sopuli.xyz

(edit: this comment herein revealed yet another bug)