this post was submitted on 23 Jan 2024
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Nextcloud/CardDav/iOS trouble (lemmy.ml)
submitted 9 months ago* (last edited 9 months ago) by electric_nan@lemmy.ml to c/selfhosted@lemmy.world
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I am having some trouble with a Nextcloud server. I set up a digitalocean droplet to test contact syncing for work. I went with the setup that I use at home, which is Yunohost and Nextcloud. This was/is working fine to sync contacts with iOS using the built-in support for CardDav accounts in iOS.

I made a snapshot of the server and rebuilt it on a work account (also Digital ocean). I reconfigured it for a new domain name, and got a letsencrypt cert. I can login and manage the admin and user accounts.

I set up an iPad to use the new server, and it seemed to work fine. However, I subsequently tried a couple other iPhones, and it won't connect to the account.

It isn't a fail2ban thing, because on the same apple devices that I can't connect to the accounts on, I can go login to Nextcloud in their browser.

What is happening?

Edit: I seem to have fixed it by reinstalling the server from scratch. I wanted to eliminate any problems that may have been caused by restoring from a snapshot previously linked to another domain. Everything is working at least for now.

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[–] themachine@lemmy.world 4 points 9 months ago (1 children)

Error message? Nextcloud logs?

Can't tell you whats happening without information about what's happening other than "it doesn't work".

[–] electric_nan@lemmy.ml 1 points 9 months ago* (last edited 9 months ago) (1 children)

I am not seeing anything (relevant) in the Nextcloud logs (as viewed from the web app). In iOS I get a message about SSL verification failed, and do I want to try connecting without it. Either way it cannot validate credentials. I know the username and password are correct (tested multiple times/work to login in the browser), and the SSL cert is valid.

Also /var/log/Nextcloud/ is empty. Where else should I look for logs?

[–] mhzawadi@lemmy.horwood.cloud 2 points 9 months ago (1 children)

Is the caldev URL somehow wrong? SSL verification could be wrong URL or wrong date even

[–] electric_nan@lemmy.ml 1 points 9 months ago

I don't think so. As I said, this server is a copy of one on another domain that is still working. Also, this new server was able to validate at least once.