Selfhosted
A place to share alternatives to popular online services that can be self-hosted without giving up privacy or locking you into a service you don't control.
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Everybody can send an email to support.hon@haier-europe.com and ask for support of HomeAssistant.
(email address is published on their website https://hon-smarthome.com/ under 'contact us')
I had 5 minutes so I've just sent em a snotty email. I don't have an air conditioner and won't buy one anytime soon, but shit like this gets my goat.