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HP disables customers’ printers if they use ink cartridges from cheaper rivals
(www.telegraph.co.uk)
this post was submitted on 13 May 2023
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@yogthos The hp printer I bought disabled itself after my firewall blocked its spyware/telemetry.
(The box said I needed an 'internet connection' not a 'raw, unfiltered connection'. And any computer worked/works on said connection.)
I took it back to the retailer. They unhappily refunded my money.
You should do that to.
@Heterokromia @yogthos Do you have a picture of the error message it gave you? I'd love to see it.
Bricking when presented "unauthorized" ink or toner is well-known for HP of the last X years, but I hadn't heard of them doing it when you block their network access.
For many years I've been telling people who ask "Buy an HP laser printer. Just don't buy a new one." There's a huge market for used office printers, and you can get one old enough that it will use 3rd-party toner.
#HP
@cazabon @Heterokromia @yogthos So the HP inkjet was a huge disappointment to me. It no long works after 13mo. because it can't communicate with the mother ship. I will NEVER return to HP and it's overarching control of my equipment. I had followed all the rules, used their ink subscription, which was also a HUGE negative experience. Purchased a different brand that does NOT communicate with the manufacturer. I'm buying my ink supply as I need it. So much happier.
@joytoworld93 @Heterokromia @yogthos
That's terrible. When I added a Lexmark printer to my network a year ago, I firewalled it off from the outside world on general principle - it never even occurred to me that a printer manufacturer would make communicating with the mothership a requirement for normal operation. I guess I'm lucky #Lexmark hasn't gone that route.
I'm glad you found something else that works for you. Did you get an #Epson #Ecotank printer? Very cost-effective.
@cazabon @Heterokromia @yogthos I got a Canon laser. Costs much more, weighs a ton, but it's really a fast printer with excellent print quality and NO requirement for it to check in to it's manufacturer for permission to print. I'm pretty much over inkjets, period.
It's the old saying, you get what you pay for. Only downside is that you need to wear a back brace to move it.
@joytoworld93 @cazabon @yogthos I bought a Pantum laser MFP, it is just fone. I got it from InkStation specifically because they specialise in recycling and refilling cartridges.