this post was submitted on 25 Dec 2023
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"Trust and Safety" departments exist to protect the company, not users. (open.substack.com)
submitted 10 months ago by JustinHanagan@kbin.social to c/technology@lemmy.world
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[–] crystalmerchant@lemmy.world 27 points 10 months ago* (last edited 10 months ago) (5 children)

Trust and Safety? Is this the new buzzword for HR, a la People Empowerment?

[–] fubo@lemmy.world 19 points 10 months ago (1 children)

No, it's more like "policy enforcement".

Ostensibly it means "if our policy forbids Nazis, then you can trust us that there won't be Nazis engaging with your content on our site."

But really, the policy doesn't forbid Nazis.

[–] JustinHanagan@kbin.social 1 points 10 months ago

Exactly, well said.

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