UKCasual

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No politics please. Don't be a dick.

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Is it just me, or has Royal Mail gone downhill badly? (lemmy.world)

submitted 1 year ago by Transcendant@lemmy.world to c/ukcasual@lemmy.world

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Obv I don't want to get too deep into privatisation weeds as we don't want to get into the dreaded (whispers) politics in this comm. But I'm interested to know if other people are noticing the postal service deteriorating.

Mail for other houses (my door number is clearly marked)... delivery timelines missed... then the icing on the cake, had a delivery that was supposed to come up to Newcastle delivered while I'm not at home, they left it in a 'safe place' despite one not being designated.

Want to hear what the 'safe place' was? Out on the street, jammed behind a random neighbours wheelie bin! So yeah that's £110 of new clothes gone to some lucky local who swiped it. Boooo, Royal Mail, booooo!

To counteract the whinge, I just made a banging pizza almost from scratch. Success!

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[–] okiokbar@lemm.ee 1 points 1 year ago

Who is going to pay for evening deliveries for households?

“Performance goals” sound good on paper but don’t work and would introduce extra cost. Delivery time would require all post to be tracked, which would take extra time (=cost) at delivery. To track successful deliveries, you’d need a complaints procedure that’s simple enough to be widely used, and staffed well enough to check up on a subset of complaints so to not lead to unfair punishment.

Instead of all this extra complexity that would make posties lives worse, we could just do what we did before - pay them reasonably well and hire enough of them so they can do their job properly. 🤷🏼‍♂️