this post was submitted on 22 Dec 2023
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Sync for Lemmy
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You should have a trace of the transaction somewhere in https://payments.google.com under either Activity or Subscriptions & Services.
I don't have any problem showing proof I have purchased Sync Pro.
I attempted to request support first and received a quick initial reply about my problem. Never got an update so I requested a refund in the same email chain and still haven't heard back. I then went through the Google Play refund process and they said they won't refund me either.
So I'm just out my money. No big deal, and I moved on. I just posted so if someone was looking into paying what I think is a ridiculous price for a year of ad free and some features, there was some good feedback.
Just saying that there could have been some kind of payment issue, it's better to ensure everything is fine on that front first. Anyway I bought the lifetime adfree and I'm happy with it, although I don't use it as often as the mobile web-UI since I can't do most of the instance admin stuff through it.
I'm very glad that you're happy with your purchase.