this post was submitted on 11 Dec 2023
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Now that is interesting. In other briefings, they have claimed that someone from every store, selected via interview process, will go to Cupertino for 2 days training.
And that people who ordered online, will be pushed to collect in store to receive the “complex setup” from a trained employee.
I don’t believe either. Because it speaks to a product that would be difficult to use (against Apples “it just works” ethos. ). And one they wouldn’t sell online because of said “complex setup”
Doesn’t sound right to me.
Maybe it’s less about difficulty of use and more of the size of the paradigm shift. The Vision Pro could require a more hands on setup to help guide people through an initial experience which may seem quite alien, even if it quickly becomes intuitive after.
Customers that need prescription lenses would also probably benefit from in person setup as well.