this post was submitted on 10 Dec 2023
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The star ratings are for the restaurant. There's just a thumbs up/down for riders. I still went with the full one star, thumbs down and raised a support ticket to complain. I got about half refunded AND 3 minutes in the air fryer brought everything back to life as if it were fresh, but that's not the point. They should do full refunds for this like they used to. Fuckfaces.
What I find hilarious is that even when you give a rider a thumbs down, it'll ask you if you want to add a tip after.
Makes me have so little faith with ordering using delivery services.
I'm scared that something will go wrong with the delivery, I might as well have picked it up myself.