this post was submitted on 30 Jun 2023
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[โ€“] kabe@lemmy.world 90 points 1 year ago* (last edited 1 year ago) (20 children)

Here is how platforms die: first, they are good to their users; then they abuse their users to make things better for their business customers; finally, they abuse those business customers to claw back all the value for themselves. Then, they die.

from Cory Doctorow's article on 'enshittification', which has become mandatory reading.

[โ€“] Candelestine@lemmy.world 21 points 1 year ago (4 children)

Just to add, the concept of a bait and switch, where you lure a party in with something and then swap it out once they are committed, is not a new idea in the slightest. This is just a modernized, refined tech version.

Uber and Lyft are good examples. Drive out most of the competition with an aggressive early phase where you spend most of your capital to shore up a massively negative balance sheet. You are baiting the customers to you with very low prices.

Then once the competition is eliminated, you raise your prices on the captive consumers that rely on the service to recoup your costs and start making money.

If you, in a video game, have ever lured something in with ranged attacks and then switched to melee to kill it, by plan, you executed this same strategy.

Every single discounted trial period for a subscription is employing a riff on the same concept, where they hope you're too lazy to cancel.

Fools been falling for the bait and switch since ... oh dawn of civilization maybe? Awareness of it defeats it, people don't take bait when they know it's bait. It is not complicated though, and does not require complex understanding to grasp.

[โ€“] StankFlipper@lemmy.ml 4 points 1 year ago

Your metaphor reminded me of killing vampires in Skyrim and it made me smile as I also feel a deep sorrow from the fact all major companies now are racing to the bottom while leaving their skidmarks on everything I used to love.

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