this post was submitted on 03 Dec 2023
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They aren't, and I'm sick of being told they are (lemmy.world)
submitted 11 months ago by Custoslibera@lemmy.world to c/memes@lemmy.ml
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[โ€“] FierroGamer@sh.itjust.works 5 points 11 months ago (1 children)

When listing what they sacrifice to maximize profit you forgot to mention service quality and customer satisfaction.

[โ€“] RememberTheApollo_@lemmy.world 5 points 11 months ago* (last edited 11 months ago)

Just enough service to keep you from leaving, because you know the nearest competitor will treat you just as badly.