this post was submitted on 19 Nov 2023
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This is the best summary I could come up with:
For the first time, top leadership from the five southwestern Ontario hospitals hit by a ransomware attack answered questions from the media — acknowledging the significant impact the incident has had on care, as well as the large amount of stolen data.
The hospital CEOs also stood behind IT provider TransForm, saying they are "confident" the group is working hard to get systems back online, with a priority on clinical services.
CEO Paula Reaume-Zimmer said urgent and emergency cases have been prioritized, and as a result, their diagnostic imaging department has had to cancel more than 3,500 appointments, causing a "significant and growing backlog."
Kristin Kennedy, CEO of Erie Shores Healthcare in Leamington, said the biggest impact has been on their diagnostic imaging, with ultrasounds, CT scans and mammograms having to be rescheduled.
When asked why CEOs waited four weeks to speak about the situation, as well as why they haven't been more forthcoming with answering questions, Marra of Hôtel-Dieu Grace said he believes the hospitals have been very transparent.
In addition to several news releases, Marra said "our communication has been with our people, our patients, working with the privacy commissioner, having town halls, meeting with our staff one on one on the units, issuing letters and notices."
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