this post was submitted on 16 Nov 2023
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[–] The_v@lemmy.world 16 points 1 year ago (1 children)

I imagine you'll get all sorts of shit from corporate when one of your customers hires one of those pencil pushers. They make the brilliant decision to save money and go with someone else. A year or two later they are back because they got what they paid for.

Company I used to work for got a new CEO who decided that pinching pennies and pushing higher margin useless products was more important than providing quality services and products while paying their employees well.

I got laid off in the first wave. They just completed their 4th consecutive year of layoffs and losing money. Between layoffs and employees jumping ship, they are down over 30% in headcount in 4 years.

The brilliant CEO is "retiring" at the end of the year.

[–] FuglyDuck@lemmy.world 2 points 1 year ago (1 children)

Eh. That’s part of the dissertation.

One of the reasons my accounts are the highest profits is account loyalty. My clients simply don’t deal with the shit high turnover causes- which directly affects them and their profits.

The argument for cheap is that we-technically- provide no added value (security guards don’t produce any goods, we don’t ring out customers or whatever,)

But we do help protect value. And the difference is enough that the client will be back begging for us as soon as their contract expires.

[–] bradorsomething@ttrpg.network 5 points 1 year ago

You also get to skim the best employees from your competitors.