not defending hp at all, but it's a sub service and not any different than the cable company shutting off your internet (think: ink) for not paying. the modem (think: printer) is still there, but doesn't 'work' until the bill is squared-away, even if it's your modem-not theirs......

printer is enrolled in "instant ink". those instant ink cartridges they send out are custom, ultra-high capacity ones you can't buy retail (decreases costs of shipping by greatly reducing the frequency of those shipments). of course they're gonna shut it down if you fail to respond to the barrage of emails and popups that preceded that point.

[–] SpookyOperative@lemmy.blahaj.zone 31 points 1 year ago (3 children)

But in this analogy, instead of disabling the ink/internet, they disabled your entire printer/computer. They didn't withold further service, they actively made something this person already owns useless through a malicious backdoor.

[–] Pifpafpouf@lemmy.ml 5 points 1 year ago (2 children)

They don’t though, they disable printing with the subscription’s cartridges. You can still buy other cartridges and it will work.

[–] ReversalHatchery@beehaw.org 7 points 1 year ago* (last edited 1 year ago)

changing cartridges didn't seem to work

[–] theneverfox@pawb.social 2 points 1 year ago

That still seems like it crosses a line to me

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