this post was submitted on 08 Nov 2023
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[–] SituationCake@aussie.zone 6 points 1 year ago (2 children)

Where are the Optus whistleblowers to leak what happened? Must be pretty embarrassing or Optus would have said by now.

[–] MeanElevator@aussie.zone 8 points 1 year ago (2 children)

Robbo kicked the plug out of the socket, Bruce wasn't around to fix it and Keith chucked a sickie.

[–] TinyBreak@aussie.zone 6 points 1 year ago (1 children)

And Gladys stood around setting fires rather than help.

[–] MeanElevator@aussie.zone 5 points 1 year ago

To be fair, she took her smoko 15 minutes later than usual.

[–] Nath@aussie.zone 2 points 1 year ago

This may not be that far from the truth. Given that it happened at a time where planned outages are generally scheduled, it's probably from rolling out some sort of intentional change. Whether that's a configuration change, or a firmware update of some sort, it was likely done on purpose at 3am.

Then when it inevitably broke everything as it took effect, the rollback plan failed. And yeah - it's 4am and neither Bruce or Keith are in the office to fix it. The hilarious part is both Bruce and Keith almost definitely have Optus for all their contact details (Internet, mobile, landline) and the poor person managing the change couldn't wake them up.

[–] Nath@aussie.zone 4 points 1 year ago

I suspect they will announce the cause at some point. Something this big would have trouble staying internal with an organisation with that many employees.