this post was submitted on 31 Oct 2023
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I think the sign up server is under a lot of load - my verification email did not arrive and the app website reported an error shortly afterwards.
TMR said to give it time as the load was higher than expected and some teething issues with the servers are messing with the rollout. Its a government body so the server and bandwidth will be the cheapest tier possible and the app developed by the lowest bidder, so give it time.
Basically they specced out the backend for the load it would expect when the system is in place and in use by the steady state number of users, not for the initial influx of thousands of people trying to set it up at once. rookie error for app service rollouts, but a common one with government services.
But billed at the rate of the most expensive tier of infrastructure and charged at the highest bidder’s price but outsourced to the lowest bidder, of course!
Definitely is, just check in every now and then over the week as I've gotten in already so it's definitely working.