this post was submitted on 21 Jun 2023
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Honestly, if the FOSS community wants better adoption of these technologies, there needs to be an stronger emphasis on presentation and UI/UX.
The general public isn't interested in using something that looks janky, behaves glitchy, or requires fiddling with settings to get looking nice.
Say what you want about that, I'm not defending it. I think people should care more about content and privacy/freedom vs just shiny things, but that isn't the world we live in right now.
The big tech corpos know this, companies like Apple have become worth trillions by taking existing tech and making it shiny, sexy, and seamless.
Maybe that is just antithetical to FOSS principles. I don't know what is the correct approach. All I know is I've heard so many folks who are curious about trying out FOSS software give it up because they encounter confusing, ugly, buggy user experiences.
Some FOSS products have figured this out, Bitwarden, Proton Mail, and Brave Browser have super polished and clean UX and generally are as or more stable than their closed-source counterparts.
Sad truth. I'm super happy with my FOSS experience overall, but I'm also a techie and very open to tinkering with stuff.
Isn't that a type error? The examples given were for protocols, but your specific objection was about clients. There are many amazingly smooth clients for the aforementioned protocols. They may not be popular, you might not like them, but they definitely exist.
We should also briefly take note of the disastrous UI that Microsoft Office has.
Fair point, but I'll push back a little on your second point. RSS for instance. I really want to like it, but I just cannot get it to work smoothly.
I've tried like 8+ FOSS RSS clients, mobile, desktop, web-based. Not one of them has worked seamlessly. I get all kinds of weird problems. The RSS link doesn't work, thumbnails don't load, feed headlines are garbled, articles are badly out of order, sync doesn't work, etc.
I know that if I can't get them to work right, there's no way a random person on the street is gunna be willing to tinker and mess around with them.
You bring up a really good point about MS Office UI. Very cluttered and clunky, but so many people are used to it that it doesn't matter to them. I actually think that Only Office and Libre Office are easily good enough to replace Word, Excel, and PowerPoint for 90% of users out there.
As someone who has written and maintained an RSS aggregator for years, I can tell you that this jankiness is in big part because of how vague and under-defined the feed formats (RDF, RSS2, Atom) are, and how "creative" various websites are in producing feeds which are just barely standard-compliant, but also just enough screwed up to cause problems when parsing them.
It was a headache after a headache trying to get all the weird corner cases handled.