this post was submitted on 13 Oct 2023
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T-Mobile switches users to pricier plans and tells them it’s not a price hike::T-Mobile: "We are not raising the price... we are moving you to a newer plan."

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[–] afraid_of_zombies@lemmy.world 78 points 1 year ago (19 children)

T-mobile: hello sir we are calling about your plan and a way you can save money

Me: that isn't true

T-mobile: umm we can save you money by changing your plan

Me: that statement is false. No company in the history of humanity has spent money to tell their customers how to do less business with them. They are paying you to call me and you expect me to believe that they are paying you money so they can get less money from me in the future? Makes no sense.

[–] ZeroPoke@lemmy.ca 4 points 1 year ago

My ISP has called me and offered me cheaper internet more then once for the same speed I was on. And one time it was faster and cheaper.

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