this post was submitted on 26 Sep 2023
93 points (97.9% liked)

Canada

7196 readers
542 users here now

What's going on Canada?

Communities

🍁 Meta

🗺️ Provinces / Territories

🏙️ Cities / Local Communities

🏒 SportsHockey

Football (NFL)

  • List of All Teams: unknown

Football (CFL)

  • List of All Teams: unknown

Baseball

Basketball

Soccer

💻 Universities

💵 Finance / Shopping

🗣️ Politics

🍁 Social and Culture

Rules

Reminder that the rules for lemmy.ca also apply here. See the sidebar on the homepage:

https://lemmy.ca/

founded 3 years ago
MODERATORS
otter@lemmy.ca
93
'Absolutely it was racially motivated' says RBC bank client after police called to investigate transaction (ottawa.ctvnews.ca)
submitted 1 year ago by girlfreddy@sh.itjust.works to c/canada@lemmy.ca
27 comments fedilink hide all child comments
 

Barratou Barry, an RBC bank client of 15 years, says on Aug. 18, she went to her regular branch location on Bank Street to make a cash deposit in her account and to pick up her new credit card.

"The first transaction went well. I put money into my account, I gave them my debit card; everything was smooth. To pick up my credit card I needed identification," she says. "I did not have my driver's license handy with me at that time. I had my health card."

you are viewing a single comment's thread
view the rest of the comments
[–] zaph@sh.itjust.works 16 points 1 year ago (3 children)

I'm sorry dog when the problem is a typo on an otherwise fine passport calling the cops isn't the first course of action. Asking "are you aware your name is misspelled on your passport" seems like a pretty obvious step one. Especially when she still had her old passport with her.

[–] Touching_Grass@lemmy.world 1 points 1 year ago* (last edited 1 year ago) (1 children)

They're a bank dealing with money. Sure put money into an account. Who cares about money going in. But pulling it out you need to identify and if it doesn't match the teller has to confirm identity legally and professionally. Nothing in this story indicates its about race. To me it sounds more racist to throw out accusations of racism at random people doing their job because you fucked up and didn't validate your own ID. When your issued a passport they get you to check the information is correct for this reason. The bank has strict regulatory policies and internal rules all tellers are required to follow.

[–] zaph@sh.itjust.works 1 points 1 year ago (1 children)

I wasn't there so I can't say it's racially motivated for sure but what I can say is that passports have much more reliable ways of telling if they're forged than a typo.

[–] Touching_Grass@lemmy.world 0 points 1 year ago (1 children)

Wouldn't a typo invalidate the passport as a form of ID?

[–] zaph@sh.itjust.works 1 points 1 year ago (1 children)

Then they should say "we can't accept this because of the discrepancy, do you have another form of ID." Canadian passports have a chip in them, I don't know for sure if the bank would be able to read it but at the very least least its existence along with watermarks should be enough to give someone the benefit of the doubt that they're not a criminal.

[–] zesty@lemmy.ca -1 points 1 year ago

It's a legal obligation for the bank to escalate it. You can't just ask them, informing someone you suspect of an unusual transaction is specifically called out in anti-moneylaundering / anti-terrorist financing regulations.