this post was submitted on 04 Sep 2023
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[–] dingus@lemmy.ml 12 points 1 year ago* (last edited 1 year ago) (2 children)

It's also how they turn to technology to make it harder to really feel like you're actually renting. Instead of keys, you have a door with a code, but you don't control it, so if you're even five minutes late with rent, they'll change the code and lock you out. Just like with places like Google, it's about removing humans and having a lot of this shit automated, despite how dehumanzing the automation is to the people who have to use such services. When you're being fucked over and can't even find a human to talk to, it's dehumanizing.