this post was submitted on 16 Jun 2023
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[–] a1studmuffin@aussie.zone 3 points 1 year ago* (last edited 1 year ago) (1 children)

But shouldn't part of that process involve verifying the customer on the phone is currently in possession of the number? ie. Sending a text with a code and having you read the code back to them. Perhaps they manage this by fooling the victim into giving them that info through some other method.

Edit: thanks for the podcast recommendation btw, subscribed and downloading now!

[–] T156@lemmy.world 2 points 1 year ago (1 children)

They usually do the latter, by pretending to have lost their phone, and verifying through some other means, whether that be from the code, or questions.

[–] a1studmuffin@aussie.zone 3 points 1 year ago

Yeah I listened to the podcast recommended a few replies back, great episode if you haven't listened already - it's hilarious how easily they can social engineer their way into accounts once they know the process:

https://darknetdiaries.com/episode/118/