Lemmy.World Announcements

29042 readers

2 users here now

This Community is intended for posts about the Lemmy.world server by the admins.

Follow us for server news 🐘

Outages 🔥

https://status.lemmy.world

For support with issues at Lemmy.world, go to the Lemmy.world Support community.

Support e-mail

Any support requests are best sent to info@lemmy.world e-mail.

Report contact

DM https://lemmy.world/u/lwreport
Email report@lemmy.world (PGP Supported)

Donations 💗

If you would like to make a donation to support the cost of running this platform, please do so at the following donation URLs.

If you can, please use / switch to Ko-Fi, it has the lowest fees for us

Join the team

founded 1 year ago

MODERATORS

ruud@lemmy.world

lwadmin@lemmy.world

lwCET@lemmy.world

jelloeater85@lemmy.world

Serinus@lemmy.world

lw_mod_notification@lemmy.world

1087

Recent Outages (lemmy.world)

submitted 1 year ago* (last edited 1 year ago) by lwadmin@lemmy.world to c/lemmyworld@lemmy.world

87 comments fedilink hide all child comments

Hey everyone, so as I'm sure everyone is aware Lemmy.World has been experiencing several outages throughout the last few days.

We have been investigating the root cause of these outages but believe that they are related to our current hosting provider (Hetzner) blocking access from ClouldFlare as (we think) they believe that our CDN is a DDoS'er, and is causing these disconnects to our backend server, problematic for sure.

We've opened support tickets with our current provider and are awaiting a response. We have no issue with being as transparent as possible with downtime. Anyone that is curious, can feel free to check out https://status.lemmy.world and https://dash.lemmy.world for up to the minute outage information. We are also looking into other fediverse friendly methods of posting status and outage updates

In the meantime, we are evaluating alternative hosting options and solutions to provide a high level of reliability to you, our users. Really, we want to say thanks to everyone for soldiering through all our technical growing pains.

Cheers

LW Infra Team

you are viewing a single comment's thread
view the rest of the comments

[–] lwadmin@lemmy.world 80 points 1 year ago* (last edited 1 year ago) (1 children)

You need to hover over the status bar to see if there is any down time for that day. We can enable it to log incidents every time there is a burp, but we are still tuning alerts as we only have it create a incident when we ACK it in PagerDuty. You can always check the dashboard for up to the minute stats, as well as https://lemmy-status.org/endpoints/_lemmy-world We'll add this info to make things clearer <3

EDIT: Added more info to our status page, thanks for the feedback Machefi!

EDIT2: Also the missing data is due to us removing and adding more specific monitors for the different infra services.

[–] obinice@lemmy.world 23 points 1 year ago

Excuse me stop being so cool, you're raising the bar too high for everyone else thank you