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Please Help: I’m a mod/CC for a fairly active mag on Kbin. Right now, my threads aren’t appearing for many of our users. (kbin.social)

submitted 1 year ago* (last edited 1 year ago) by TellumSiege@kbin.social to c/kbinMeta@kbin.social

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Since Monday, I’ve had issues posting threads. I’ll get an error message saying:

We are working on resolving the issues

Over the next few days, there will be a change in server infrastructure. Temporary problems with the website's functionality may occur during this time.

...Despite the message, my threads will still post to the magazine--but few users can see them.

I’m sorry if this has been addressed before; I did a quick look at this mag and couldn’t find the exact issue I’m dealing with. I’m just wondering if this is normal ‘fediverse growing pains’ or something I need to fix on my end?

Thanks for any help. We have a massive event coming up in a week—probably going to drive a tonne of traffic to our magazine—and I’m really hoping we can find a fix before then.

EDIT: The specific magazine I'm referring to is this one: kbin.social/m/Squaredcircle

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[–] e569668@fedia.io 1 points 1 year ago (1 children)

Thanks for the update, appreciate the info and helping get awareness / visibility on this out there. Based on what you and other people are saying I think the issues, errors on posts and empty domains, might be separate, so I've just been focusing on the empty domains / block filter issue for now. Luckily ernest and multiple devs are aware of the issue and have been posting about it so I think now we just have to wait and see, hopefully it's something not too difficult to fix

[–] TellumSiege@kbin.social 1 points 1 year ago (1 children)

Hey, I just wanted to give you a heads up and say that I’m still having those issues. I’ve been able to post things as links as a work around, but yesterday a new problem occurred:

I can’t delete threads. And neither can one of the other mods on our sub.

Here are links to the threads:

https://kbin.social/m/SquaredCircle/t/391466/Disregard-Can-t-delete#comments

https://kbin.social/m/SquaredCircle/t/391600/Disregard-Can-t-delete#comments

And please don’t mind my, “Kbin is acting dumber than usual" comment. The show I mentioned in the OP happened yesterday and my problems seemed to worsen RIGHT before it started. Don’t take it to heart, I was very frustrated at the time and needed to vent.

And I figured it would be best to tell you this here instead of creating a new thread. If word got out that mods can’t delete threads then Kbin might have a serious issue on their hands.

[–] e569668@fedia.io 1 points 1 year ago (1 children)

I'm not exactly sure where the best place to put this information is. ernest seems quite a bit swamped with the ever growing list of todo tasks, I'm not sure if it would be better reported in the codeberg issue tracker or their matrix server. But I have no power, I'm not even a contributor, I'm nobody! So unfortunately I can't really help you out here

[–] TellumSiege@kbin.social 1 points 1 year ago

No worries at all. I'll try and find a proper home for my question tomorrow.

Thanks again for all your help in the past.