this post was submitted on 18 Aug 2023
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Thing is, if there is an emergency, you are not going to force the user to follow a link. You are going to put the details they need to know right there. Something Meta and X are quite happy to allow.
There is good reason the payload the emergency alert system those cell towers carry isn't a link to a CBC article. That would be silly and would be equally silly if done on Facebook/Instagram/X/whatever.
The framing of this as a linking issue is hilarious and nonsensical.
Nonsense. If you put the details that everyone needs to know in one message, and then update it as things change you'll just run into issues where various apps will consider it old news and drop it off.
It also relies on people to constantly check this one post for updates rather than having the updates pushed to them.
Linking allows them to have a resource that is constantly being updated while also being able to push it, and get it into people's feeds.
Normally if things change you post a new message. That is how the cell network alert system functions. I repeat, they do not send you a link to a web page with the information you need to know, and there is no doubt good reason for that.
If you think the cell network alert system is fundamentally flawed, that is our top priority as it is how the vast majority of people using apps are going to receive the alerts. The call to improve alerts on Meta/X is way down the list to catch a smaller group of people who missed the cell network alerts. It is critical to reach the widest audience first.
But, again, the right way to get emergency information in front of people is to get it in front of them immediately, not make them navigate through layers upon layers to find the information. Once you get to fixing Meta/X, you are going to have them improve displaying the alerts in their own interface where the people already are. Forcing people to navigate to see an emergency alert will never be relevant. That is just plain bad UX.