this post was submitted on 07 Aug 2023
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Is it one of those situations where they've got so much bad press as CUA, that now they operate under a different name?
They consistently rank as one of the best banks in Australia on every comparison.
Hardly anyone knows what a Credit Union is - that's why they removed it from the name (it is still a credit union. And a credit union is a type of bank).
I have no experience with any of the other banks that score as well as Great Southern, they're probably good too but I'm so happy I don't want to switch. I went through close do a dozen banks before finding this one.
According to this article it was because they were losing too many potential customers to banks. Their market research suggested over half of Australians didn't even know what a credit union was and that number was even higher among young people.
Haha, oh god, that's almost worse!