this post was submitted on 30 Jul 2023
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Yeah, I remember either your post or one very much like it. This kind of issue could drive away users who are on the fence about a federated platform, so I agree it's a big concern.
One way to at least mitigate the subset of the problem I'm encountering (if they are related) would be to allow users to reply directly from the inbox, rather than requiring them to click into the thread first.
I'm not sure how this would work on a technical level, but given that the data is visible enough to my client for it to show up in my inbox, I'd think that would provide enough information to allow for a reply function.
I'll keep an eye on the missing comment and see if it populates into the thread within a day or two. Still frustrating, but at least would explain the root cause.