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Struggling to get the service manual for a Beko washing machine (thebrainbin.org)

submitted 23 hours ago by synesthesia@thebrainbin.org to c/fixing

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I cannot repair my washing machine without documentation. I have no idea how to use my multimeter to check the components. There are parts dealers for Beko in my area, but none of them have the service manual.

The parts shops all say go to the website for the manual as a flippant off-the-cuff answer. There are no service manuals on the Beko website -- at least not for my model. The navigation of the Beko website does not even have a path to docs. And worse, my model is treated as non-existent by the website.

What would I do if I were a professional repair service? What is the official channel?

I am open to “piracy¹” but it would be a long shot to scour all the dark web for a manual for a specific washing machine. It’s not the type of content people have a strong interest in spreading/trading.

¹As RMS says, it’s not a just term for it but sharing is awkward too.

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[–] IggyTheSmidge@lemmy.blahaj.zone 1 points 14 hours ago

From what I understand, they don't normally bother producing service manuals for individual models. It's a case of 'they all work on the same basic principals, so the repair person should be able to figure it out'.

My guess (based on my repair of a couple of aging treadmills that would suddenly jump to full speed!) is that there's a sensor on the motor that's malfunctioning and feeding the controller wrong (or no) information. It sounds like it sends power to the motor, doesn't receive the expected speed info back, stops and tries again a couple of times, then gives up.

This thread may be related (in terms of general info): https://www.diynot.com/diy/threads/beko-washing-machine-motor-problem.616682/

If it is the sensor, they seem to be pretty cheap (assuming compatibility), though I don't know how easy it is to get the old one off and replace it:

https://www.bekospares.co.uk/washing-machine/motor-tacho-coil/product.pl?pid=1345582&path=110919&refine=motor