fixing

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Celebrating/talking about repairing stuff, the right to repair stuff, and the intersection of tech and solarpunk ideals.

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Struggling to get the service manual for a Beko washing machine (thebrainbin.org)

submitted 22 hours ago by synesthesia@thebrainbin.org to c/fixing

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I cannot repair my washing machine without documentation. I have no idea how to use my multimeter to check the components. There are parts dealers for Beko in my area, but none of them have the service manual.

The parts shops all say go to the website for the manual as a flippant off-the-cuff answer. There are no service manuals on the Beko website -- at least not for my model. The navigation of the Beko website does not even have a path to docs. And worse, my model is treated as non-existent by the website.

What would I do if I were a professional repair service? What is the official channel?

I am open to “piracy¹” but it would be a long shot to scour all the dark web for a manual for a specific washing machine. It’s not the type of content people have a strong interest in spreading/trading.

¹As RMS says, it’s not a just term for it but sharing is awkward too.

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[–] synesthesia@thebrainbin.org 1 points 16 hours ago

I wish I had an error code but when it faults out it just gives a non-stop steady blinking LED. No variation that would indicated an error code.

Multimeters can be used to simply find out if a part is working. I recently used it when I lost hot water. By reading the voltage of the flow sensor, it was clear that the flow sensor bad (water running should give voltage X and still water should give voltage Y). I’m not sure how many such opportunities there are with washing machines though.