this post was submitted on 17 Nov 2024
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Hello everyone!

After much pain and agony I was able to setup my matrix server! Huzzah!

Until I went to sign in with element x :(

It says my server does not have sliding sync support. I have tried looking at the official documentation and trying to getbit working but to no avail. I went thrught the only limited tutorial provided by the actual matrix channel. Still no success.

I was able to install shildichat and that works just fine! Same with the element desktop client.

Do I need to completely restart my matrix installation to get this working? Is there an easy way to get it working now that my mattix-synapse server is already setup?

For context I followed this exact tutorial (though instead of nginx proxy manager I used cloudflare tunnel)

https://www.youtube.com/watch?v=TFDFR6EBG3k

In the video it says nothing about sliding sync but when you go to his wiki site the matrix config has been updated with an empty sliding scale patameter.

Any help would be appreciated!

EDIT:

I am using ubuntu 20.04 deploying my matrix server through docker. I am using the latest build of dendrite matrix-synapse

Dendrite monolith matrix github:

https://github.com/matrix-org/dendrite/blob/main/build/docker/README.md

This is the documentation I followed:

https://wiki.opensourceisawesome.com/books/setup-matrix-chat/page/install-matrix-using-the-dendrite-server

EDIT 2:

please forgive my idiocy. What I wanted was element the app not element x. Unless there is a problem wjth me running matrix without this supposed sliding sync, my issue is solved lol. I will take the advice to implement it if necessary.

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[–] WIPocket@lemmy.world 7 points 17 hours ago (1 children)

Sliding sync was recently implemented in Synapse itself, so as long as your Synapse is up to date there shouldnt be any more setup on the matrix side. Try checking the Synapse logs for any issues and/or the cloudflare tunnel configuration (I have no idea about what it does to traffic).

[–] ludicolo@lemmy.ml 2 points 16 hours ago* (last edited 16 hours ago)

I used dendrite monolith matrix, is that the reason or does thst narrow it down to cloudflare possibly?

https://github.com/matrix-org/dendrite/blob/main/build/docker/README.md