this post was submitted on 31 Oct 2024
96 points (98.0% liked)
Apple
17482 readers
144 users here now
Welcome
to the largest Apple community on Lemmy. This is the place where we talk about everything Apple, from iOS to the exciting upcoming Apple Vision Pro. Feel free to join the discussion!
Rules:
- No NSFW Content
- No Hate Speech or Personal Attacks
- No Ads / Spamming
Self promotion is only allowed in the pinned monthly thread
Communities of Interest:
Apple Hardware
Apple TV
Apple Watch
iPad
iPhone
Mac
Vintage Apple
Apple Software
iOS
iPadOS
macOS
tvOS
watchOS
Shortcuts
Xcode
Community banner courtesy of u/Antsomnia.
founded 1 year ago
MODERATORS
you are viewing a single comment's thread
view the rest of the comments
view the rest of the comments
I don’t have figures but used to work for Apple. They sold a lot.
I would also like to clarify we were never instructed or had the desire to upsell, in fact I and I assume everybody else would downsell. If you come in for the top of the line and you tell me you’re watching YouTube then I’m down selling you.
I believe you on the retail floor sales. The upsell is subtly built into the pricing and configurations. MKBHD describes this well here:
https://youtube.com/shorts/NiNYOZZLOyg?si=e32jAdYtAUqveNDI
I noticed this more as I worked the Genius Bar for a couple of years (UK) and the pricing was outrageous and coverage for some things refused, for example liquid damage on Apple Watch which was advertised as water resistant.
Frequently priced very close to just getting a new one on many accessories like Watch, AirPods, lore end iPads.
Another great example.