this post was submitted on 29 Oct 2024
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No Man's Sky dev pulls out all the stops to fix a player's buggy save with 611 hours of playtime at risk: 'I promise to hawk that bug and fix it' (www.pcgamer.com)
submitted 3 weeks ago by misk@sopuli.xyz to c/games@sh.itjust.works
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[–] pearsaltchocolatebar@discuss.online 1 points 3 weeks ago (1 children)

A bug report is by no means a guarantee that you'll get personal assistance with the bug.

It's a report, not a support ticket. It's purpose is to capture data so the developers can figure out what is causing the issue so it can be patched in the next release.

The devs treating a report like a support ticket is what's remarkable about the interaction.

[–] SchmidtGenetics@lemmy.world -1 points 3 weeks ago* (last edited 3 weeks ago)

As the article specifies, the save was to help with an issue, it wasn’t “personal assistance” it just helped the person as well.

The good news is that Griffiths managed to save the player's, uh, save. In a further update, he posts a video of the game running flicker-free in the same area on the same save. Per Griffiths, the problem was a "general engine bug/limit being reached," which means that his fix will "probably help other large bases that had this issue on Xbox."

Read. The. Damn. Article. Instead oof a single tweet taken out of context.

The devs posting to social media is for clout and viral marketing. Why else would they post about it their own bug fix…?