But, yeah OP, if you are right there with her every step of the way, she can do it, and I bet that would be very helpful, like bowling with guard rails! She can feel the empowerment of doing the work, but you're there to bump away the possibility of falling off into failure. :)

[–] DillyDaily@lemmy.world 2 points 1 month ago

Call her doctor

I should have been more specific. Find a time when she's not doing anything urgent, tell her it's time to call the doctor, pick up her phone and dial the doctor, put them on speaker and put the phone down next to you while you body double your partner as they gone through the motions of locking in the appointment.

While on the phone your partner can also give third party authorisation. It's the first thing I do when I meet a new provider, I give third party authorisation to my partner and mother so they can make appointments on my behalf (they can't get results for me, but they can schedule things for me)