this post was submitted on 21 Jul 2023
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ThinkPad

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The framework laptop promises to be an upgradeable and repairable laptop, not quite the same philosophy that makes thinkpads great, but I wonder if newer thinkpads are good enough to prefer over a framework.

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[โ€“] Artemis@lemmy.sdf.org 2 points 1 year ago

Imo they probably are due to Lenovo client support and warranty. Note this is taken from the experience of a pal of mine who actually owns a Framework laptop. His laptop has problems with the wi-fi and Framework pretty much didn't try to help him find the cause, so just because you can repair it doesn't mean it has better QC or support. (Also that pal of mine is a accomplished dev, so not your run of the mill normie, before someone says he doesn't know about the hardware).

Take this with a grain of salt after all I'm just another anon, but before you buy a Framework be sure to search their official community on the main problems people face.

System76 should be a better option, they had stellar support, but no idea about it right now.

Also I love the concept behind framework I really do. I'm all for right to repair, but client support is part of it, so yeah I can't recommend a company my pal had problems with. ๐ŸŽฉ