this post was submitted on 15 Sep 2024
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I sold my Synology NAS as soon as I found out, that I can't change the underlying software (DiskStationManager). It wasn't open source and the hardware was dependent on that propriatary software. As soon as they decide, that your device is too old, they drop support and you are left with an unsecure brick.
And you are saying the software is open source. Did I miss something? Did something change?
I think it's closed source indeed, but their support window is very long at the moment, so while you're right, at least until now they're actually acting responsibly.
It would be easy to unlock the devices for different Software - like ugreen does.
And imagine all the possible backdoors in their software. No one can check, because it is closed source. And this on a device with your most senisble data.
Calling their acting 'responsible' is a huuuge strech.
By your definition no closed source company can act responsibly. If that is your definition, they indeed don't act responsibly, my point is that they appear to ship security updates for at least a decade after the device got released, which seems pretty decent. And they have a good record on quickly responding to any security issues and keeping everything up to date.
So they're doing pretty good. Would it be nice if they go open source? for sure, but for a closed source system, it's currently doing great.