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What has your experience been with a credit union? (lemm.ee)

submitted 2 months ago by loopy@lemm.ee to c/personalfinance@lemmy.ml

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I like the idea of a less profit-driven business that is maybe more community-focused but I wonder if they have the same capability as a bank? Have you been able to do your banking needs at a credit union? Was the customer service decent?

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[–] restingboredface@sh.itjust.works 2 points 2 months ago

Have NFCU for my mortgage and car loan and it is absolutely astonishing to see how behind they are in tech. To set up autopay on the car note they wanted me to send in a form and wait something like 6 weeks, and I got no interest discount or anything for doing it. Ended up setting up autopay through my regular bank online in about 3 minutes and said forget it.