Melbourne

Thanks tom. I've honestly been beginning to wonder if I'm putting unfair expectations up, mostly due to the absolute apatheticness most people involved irl seem to show. I did get some hopefully good news about an hour after I posted that. The "case management practitioner supervisor" sent me a text to say that "a number of builders will be there replacing the door frames and people for the cctv stuff". I'm a little worried about their implementation, as before the doors may make the situation worse if they don't reuse the same locks, and the cctv system might end up being installed in some office somewhere monitored by randos. AFAIK it won't be on premises. It'll be proper corporate type surveillance, so remote monitoring (by the people living here anyways) won't be a thing. But if it's like the ones they put in resis, it also has extremely good night sight

And yes, I've never used something that looks so modern, yet acts like it hasn't been redesigned since 4kbps was the average internet speed! I had a zoom call earlier with a "success coach" from the TAFE who walked me through how to use it and what to do. Seems I can safely ignore most of the buttons, which is nice. But there's still a bit to figure out