this post was submitted on 11 Jul 2023
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Buy it for life: Durable, Quality, Practical
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Probably the hug of death is more due to most other clothing businesses not doing the lifetime guarantee than customers abusing. I see no motivation for buying at one place and taking it to another if both offer the same guarantees.
I don't think the other returned products were lifetime guaranteed. Look like they found a worn out piece from their closet and returned it to the retailer claiming it was an older version of the product they were trying to replace it with - maybe they genuinely believed that but it seemed more deliberate