this post was submitted on 21 Aug 2024
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Privacy

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Not only does the credit bureau max out their password length, you have a small list of available non-alphanumeric characters you can use, and no spaces. Also you cannot used a plused email address, and it had an issue with my self hosted email alias, forcing me to use my gmail address.

Both Experian and transunion had no password length limitations, nor did they require my username be my email address.

Update: I have been unable to log into my account for the last 3 days now. Every time I try I get a page saying to call customer service. After a total of 2 hours on hold I finally found the issue, you cannot connect to Equifax using a VPN. In addition there is no option for 2FA (not even email or sms) and they will hang up on you if you push the issue of their security being lax. Their reasoning for lax security and no vpn usage is "well all of our other customers are okay with this".

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[โ€“] nokturne213@sopuli.xyz 13 points 2 months ago (1 children)

I tried to log in to see if I could activate 2FA and it says I have to call customer service to log in now.

[โ€“] ShepherdPie@midwest.social 18 points 2 months ago

Don't worry this is easily solved by sending a fax of your drivers license Mo-Fr between the hours of 8:05am and 8:09am