Used to work there. It's fine, esp on the newer builds which you'll be in. XGS-PON and usually plenty of backhaul capacity. Router's crap, chuck it and buy something decent, same as any other ISP.

[–] CatpainTypo@lemmy.world 1 points 1 year ago

My Dad is with them. He’s been very happy. Fine customer service but the speed and line quality is fantastic.

[–] leraje@lemmy.world 1 points 1 year ago (1 children)

Thanks :) they'll be ok with using a different router? I used to be with Sky and when I asked them they said it broke their T&Cs.

[–] jharrison@infosec.pub 2 points 1 year ago (1 children)

Yeah. They won't support it if you have a fault so keep the default in a box somewhere, but it's officially kosher to provide your own. You'll get a box on the wall (ONT) that turns PON fibre into gigabit ethernet, and that you have to use. But it's essentially a media converter. DHCP is all you need, no authentication/login - your ONT authenticates you.

[–] leraje@lemmy.world 1 points 1 year ago

Perfect :) thanks very much.