this post was submitted on 07 Aug 2024
18 points (100.0% liked)
Melbourne
1869 readers
58 users here now
This community is a place created for the people of Melbourne and Victoria. We are a positive, welcoming and inclusive community. We might not agree about everything, but we always strive to stay civil and respectful.
The focus of our discussions is based around things that effect Victoria, but we are also free to discuss our local perspective on wider issues. Or head to the regular Daily Random Discussion thread to talk about anything.
Ongoing discussions, FAQs & Resources (still under construction)
Adoption Certificate for Nellie, the Daily Thread numbat (with thanks to @Catfish)
founded 1 year ago
MODERATORS
you are viewing a single comment's thread
view the rest of the comments
view the rest of the comments
My usual canned opening line is ‘Hi I’m X and I’m inquiring about your Y?’ Or just ‘Hi, I’m after some Information/advice about Y’
So basically that greets them and gives a brief idea with an opening to ask what they can help you with more specifically, allowing you to go into more detail and explain the problem.
I wouldn’t say I was great with people or the phone but I sometimes do have to cold call or email a lot of organisations.
Edit: Oh unless this is about something like counselling. Then I guess just say ‘I need help and someone to talk to.’ And they will ask what with and you can give them an area of struggle, lay out a situation in dot points, or tell them what caused you to seek help etc. Something very basic gets them to ask further questions and gets the ball rolling