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Make sure you are logged in to multiple browsers before enabling 2 factor (lemmy.blahaj.zone)

submitted 1 year ago by ada@lemmy.blahaj.zone to c/main@lemmy.blahaj.zone

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We've had several people reach out to us who have accidentally locked themselves out of their account whilst trying to setup 2 factor authentication.

Whilst it is possible for us to disable 2fa for an account directly from the database, for privacy and security reasons, we won't do this at the request of an external/second account.

However, all is not lost! Enabling 2fa will not log you out of existing sessions, so if you make sure you are logged in to a second browser before enabling 2fa, you will be able to disable it again if you run in to any issues.

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[–] ada@lemmy.blahaj.zone 5 points 1 year ago (1 children)

Thanks for this. I'll keep it in the toolbox of things I get people to try

[–] load_nikon@lemmy.world 1 points 1 year ago

Did this, see above. Did not work.